Welcome to InvoiceMate. By accessing or using our website, services, or applications, you agree to be bound by the following Terms and Conditions (“Terms”). These Terms apply to all users, including but not limited to customers, visitors, vendors, and contributors. If you do not agree to these Terms, please do not use our platform.
1. Acceptance of Terms
By using the InvoiceMate website and its related services, you agree to comply with and be legally bound by these Terms. You affirm that you are of legal age and capacity to enter into this agreement. If you are using the services on behalf of an organization or entity, you represent that you have the authority to bind that entity.
2. Description of Service
InvoiceMate is a cloud-based billing and invoicing platform that enables users to generate, manage, and send invoices; track payments; and utilize automation tools to streamline billing processes. We may update or modify features and services at our discretion without prior notice.
3. User Account and Responsibilities
a. Account Creation
To use certain features of our service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep it updated.
b. Account Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
c. Eligibility
Our services are intended for users who are 18 years of age or older. By using the platform, you confirm that you meet this requirement.
4. Subscription and Billing
a. Plans and Pricing
InvoiceMate offers various subscription plans. Details of features, billing cycles, and prices are available on our pricing page. We reserve the right to change pricing at any time with prior notice to affected users.
b. Payments
All payments are due in advance unless otherwise specified. You authorize us to charge your provided payment method for recurring billing, taxes, and any applicable fees. Failure to pay may result in suspension or termination of your account.
c. Auto-Renewal
Subscriptions will automatically renew unless canceled before the end of the billing cycle. You can manage your subscription through your account settings.
d. Refund Policy
Please refer to our Refund & Cancellation Policy for detailed information about cancellations, refunds, and applicable conditions.
5. Permitted Use
Users agree to use InvoiceMate in a lawful, ethical, and respectful manner. You shall not:
- Misuse, abuse, or exploit our services.
- Use the platform for any illegal or fraudulent activity.
- Transmit viruses, malware, or other harmful software.
- Attempt unauthorized access to other user accounts or our systems.
- Violate any laws or third-party rights.
We reserve the right to suspend or terminate any account found to be violating these Terms.
6. Intellectual Property
All content, software, design, graphics, and logos on InvoiceMate are the intellectual property of InvoiceMate or its licensors and are protected by copyright, trademark, and other applicable laws.
You may not:
- Copy, reproduce, or distribute any part of our content without permission.
- Use our branding without prior written consent.
- Reverse-engineer or modify any part of the platform.
7. Data Privacy and Security
Your privacy is important to us. Our practices regarding data collection, storage, and usage are detailed in our Privacy Policy. By using InvoiceMate, you consent to the collection and use of your data as outlined therein.
We implement industry-standard security measures to protect your data, but we cannot guarantee complete security. You are responsible for maintaining backup copies of your data.
8. Third-Party Services
InvoiceMate may integrate with or link to third-party services, tools, or websites (e.g., payment gateways, tax APIs). We are not responsible for the content, accuracy, or functionality of these external services. Your use of third-party services is at your own risk and subject to their respective terms and policies.
9. Service Availability
While we strive to ensure uptime and uninterrupted service, InvoiceMate does not guarantee that the platform will always be available or error-free. We may temporarily suspend service for maintenance, upgrades, or unforeseen issues without prior notice.
We shall not be liable for any loss or inconvenience caused by service disruptions, delays, or downtimes.
10. Limitation of Liability
To the fullest extent permitted by law, InvoiceMate shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from:
- Your use or inability to use the service.
- Any errors, inaccuracies, or interruptions.
- Loss of data or profits.
- Unauthorized access to or alteration of your content.
Our total liability to you for any claim shall not exceed the amount paid by you for the services in the preceding 12 months.
11. Indemnification
You agree to defend, indemnify, and hold harmless InvoiceMate, its affiliates, officers, and employees from any claims, liabilities, damages, and expenses arising out of:
- Your use or misuse of the service.
- Your violation of these Terms.
- Your breach of any rights of another party.
12. Termination
We reserve the right to suspend or terminate your account and access to our services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to our interests or other users.
You may terminate your account at any time by logging into your account and initiating closure.
Upon termination:
- Your access will be revoked.
- Your data may be retained for a limited time for legal and backup purposes.
- You will not be entitled to any refunds unless otherwise specified in our refund policy.
13. Modifications to Terms
We may revise these Terms at any time. When we do, we will update the “Effective Date” at the top of this page. It is your responsibility to review these Terms periodically. Continued use of the platform after changes implies your acceptance of the updated Terms.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction – e.g., India]. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., New Delhi].
15. Force Majeure
InvoiceMate shall not be held liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet failures.
16. Feedback and Suggestions
We welcome your feedback and suggestions to improve our service. By submitting feedback, you grant us a worldwide, royalty-free, and non-exclusive license to use, reproduce, and implement your ideas without any obligation to compensate you.
17. Entire Agreement
These Terms constitute the complete agreement between you and InvoiceMate regarding your use of the service and supersede all prior agreements, understandings, or representations.